FAQ

 

Questions About Custom Made Sports Equipment

Make sure that you are familiar with all of the rules and regulations before you buy.

Frequently asked questions

What will be the cost and how long will it take for the order to be delivered?


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How can I get help with my design & placing the order?


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Is there a minimum order quantity & do you offer discounts on bulk orders?


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How can I be sure my design will be perfect?


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Before I place an order, can I get a sample?


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How can I place an order with different products, colors or designs?


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I want a product that you don't have on your website, can you help me develop something new?


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Do you make everything yourself & are the 'custom' products as good as the top 'branded' ones?


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I have a team/group order, can every individual pay for their own order?


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How much is shipping & what is the Customization Charge?


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What if I have a problem with my order?


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How do I place an order?


You may place an order many different ways; via email, in person or over the phone. Please contact +201020301006/7/8 to find out the best order placement method for you and your team.




What is the turnaround time?


The standard turnaround time is 2-6 weeks; this can vary depending on the size, style and complexity of the order.




Can I return a product?


Since all orders are custom-made, we cannot accept returns.




What does Blue Shell® make?


Here at Blue Shell, we manufacture custom sports equipment. Custom sports equipment from a wide range of sports are made to order with our highly skilled consultants bringing your vision to playing field - Everything from design to production. Highest quality sports equipment customized to your exact requirements!




What are your hours of operation?


We have someone ready to assist you, Sunday through Thursday from 10am to 5pm, (GMT+2). You may also email us at info@shellegypt.com at any point and we will be sure to get back to you within the next business day!





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