DELIVERY CHARGES POLICY

Shipping Policy
 

Blue Shell Egypt offers premium transportation and installation services, with maximum attention to detail. Installation includes the assembly and positioning of the equipment, comprehensive testing, and the final cleaning of the installation area. The services can be booked for the date and time that best suits your schedule.

At present all products are not eligible for international shipment. There's so much for you to discover for our "Delivery Charges Polict". Or please see our "Help Center". If you have any question, please do not hesitate to contact us. We will offer you satisfactory solution and we will reply you within 24 hours.

Choose a shipping service that suit your needs with Blue Shell. Whether you need a courier for next day delivery, if it's heavy or lightweight – you'll find a solution for your purchases.

Blue Shell can deliver to anywhere within the Egypt. We is committed to working with the major express couriers and national and international postal services to guarantee the lowest shipping cost for each region within the Egypt and to achieve the best service in terms of delivery time, reliability and Customer service.

In order to meet the needs of each customer, Blue Shell lets you choose between three delivery methods which are different in price, timing and service. 

Business days are Sunday to Thursday except weekends and public holidays. 


1- STANDARD DELIVERY:
Is the most cost-effective solution with an average delivery time of 6-20 Business Days from when the service of shipping companies collects the merchandise from the Blue Shell warehouse. 


2- EXPRESS DELIVERY:
Is the fastest service with delivery in 2-3 Business Days from the package being collected by express courier.  If you choose Express delivery will be offered at a discounted rate. The cost of Express shipping usually starts at only 100 EGP depending on the amount of the order. 


3-STANARD FREE:
Standard is free of charge for all online orders over 20000 EGP. "Store Pickup" also allows you to order items from Blue Shell and pick them up our stores for free in 4-6 Business Days

 

Deliveries are made from Sunday to Thursday, during normal business hours and excluding bank holidays. 

 

* This table excludes custom-made products. It has special conditions of time and pricing.

Delivery Times and Costs

With over 10,000 styles online and 6-7 day delivery as standard, there's so much for you to discover at Blue Shell Online.

 

Please note that our delivery service may be affected over bank holidays and during sale periods. Specific delivery details will be confirmed at the time of order.

The cost of delivery within Cairo only.

A- Free Delivery 

4-6 Business Days at The Store

FREE

Order by Work Hours

Items will be available to collect in the store within 4-6 Business Days from 12 p.m to 5 p.m GMT+2, (Time in Egypt). Midday from Sunday to Thursday. For more information please contact us.  More

B- Standard Delivery 6-7 Business Days at Your Home

20-200 EGP

* Shipping price is determined by the weight of the item.

Order by Work Hours

Delivered by our delivery officer within 6-7 Business Days from 11 AM to 7 PM GMT+2, (Time in Egypt). Midday from Sunday to Thursday. For more information please contact us.

C- Standard Delivery 6-7 Business Days at Home

Price is set by the fast shipping companies

Order by Work Hours

Delivered by delivery couriers within 6-7 day from 10-17 in the middle of the day from Saturday to Thursday. Subject to T&Cs.

Delivery companies are range of couriers such as FedEx Express, DHL, Middle East, and all Egypt delivery services. Local parcel are delivered to the home to suit your needs.for more information Click Here

D- Standard Delivery Precise within 6-7 Business Days at Home

20-200 EGP

+50 EGP

Order by Work Hours

Blue Shell customers can now choose their preferred one hour delivery. Within Cairo Only.

1- Equipment Delivery within 7-14 Business Days at Home

300-500 EGP

Order by All day long

2 person delivery

Delivered by our delivery officer within 7-20 Business Days from 12 p.m to 5 p.m GMT 2, (Time in Egypt). Midday from Sunday to Thursday. For more information please contact us.


As soon as your items are ready, we will contact you to arrange a suitable time and day for delivery. Your items will be delivered by a 2 person team who will place the equipment in the room of your choice and unwrap the items at your request, then they install the item if necessary.
 

2- Equipment Delivery Precise within 7-14 Business Days at Home

300-500 EGP

Order by All day long

+100 EGP

Choose a 2 hour timeslot on your preferred delivery date when you order.

2 person delivery

Send to a Friend within 6-7 Business Days

20-100 EGP

Order by Work Hours

(delivery to home)

When you place your order, you can choose for it to be delivered to a friend’s home or to their store.

Heavy products above 30 kg are excluded

 Express Delivery to Home within 2-3 day

200-500 EGP

Order by All day long

Order by Express Delivery for  2-3 day delivery to your Home around the Cairo. Express Delivery applies Sunday - Thursday. Orders placed on a Thursday will be delivered on Tuesday.

* Holidays and weekends are not included as business days. 

**Prices correct as displayed but are subject to change.

 

The cost of delivery outside Cairo or in one of the Governorates of Egypt.

By Shipping Companies

7-14 Business Days

Unit shipping price calculation using Unit Weight *Rate per 1 kg*

Order by Work Hours

Delivery companies are range of couriers such as FedEx Express, DHL, Middle East, and all Egypt delivery services. Local parcel are delivered to the home to suit your needs. 

Weight Range

Rate

0 kg          to               1 kg

100 EGP

1 kg          to             10 kg

150 EGP

10 kg        to             20 kg

375 EGP

20 kg        to             30 kg

500 EGP

30 kg        to             40 kg

675 EGP

40 kg        to            50 kg

850 EGP

50 kg        to            70 kg

1100 EGP

70 kg        to           100 kg

1575 EGP

100 kg      to           And up

2000 EGP

Safe Delivery 

6-8 Business Days (Outside Cairo), By our cars.

Shipping Costs Based on Distance

*Rate per 1 Km*

Order by Work Hours

Distance Range

Rate

0 km          to               1 km

7,0 EGP

Automatically calculate the shipping costs based on the shipping distance. This unique Shipping Method is designed to calculate the exact shipping costs based on the distance between our stores or warehouse and your home using the Google Maps API. 
We can select a Fixed price or a Calculation method based on the distance and price per metric. With the price per kilometer/mile. The price is calculated per kilometer by 7 pounds. For example, your home inside a range of 100km, your shipping cost is 7 x 100 = 700 LE

To know the shipping costs based on the shipping distance between our warehouse and your home. Please check the distance tables between Cairo and the Egyptian cities. CLICK HERE

Notice: 

● These dates are subject to change at any time and delays are definitely not common, but sometimes they do happen and shipping dates may be adjusted at any time but sometimes it may take a little bit longer depending on production volume or other outside instances beyond our control.

 

● All scheduled dates are subject to change and items will still ship in the order the purchases were received once the final release date is available and the items arrive.

Specific Order

Made to Order Items

Made To Order Items (equipment items, pool table, sometimes clothing designs, etc) are items that are not in immediate stock but are put in to production as soon as they are ordered. Depending on production, these items may take a several weeks to made and stock before they are shipped. They are items that have been announced, and one-off items, made to order.

 

Depending on production, these items may take several weeks to made and restock before they are shipped. Equipment Items usually take four weeks depending on licensing, approvals and production. Clothing usually take a bit longer once they are announced.


Discounts and refunds are not available if your order is changed at any point. Refunds are only available if the item is no longer available. 

Pre-Order item

Pre-Order items are items that are not in immediate stock but are available to ship to you once they have been restocked. 

 

Shipping times will vary on these items depending on their immediate stock, import times for restock or the source of these items. Shipping times are not guaranteed and may take a while, especially in the case of the items being in production or purchase and waiting to be restocked. 

 

Pre-Order items ship in the order the purchases were received, so depending when you purchased the item and that Pre-Ordering them reserves your place in line to ship as soon as they are released before they are available to the public or sell out.

 

Discounts and refunds are available. It is possible to reserve an item without paying for it. Also, you can cancel a Pre-Order without any fees.

Special Order Items

Special order are items that are not in immediate stock or out of stock, or it cannot be bought soon, but are put in to purchase as soon as they are ordered.

 

This means that these items are not immediately available to ship, as they are in purchase, and that Special Order them makes you the only commodity owner. Once purchased, Special order items are unable to be cancelled as we have already reserved your place for these items. These items will ship as soon as they are restocked at our warehouse.  


Discounts and refunds are not available if your order is changed at any point as these items are special ordered for your purchase. Refunds are only available if the item is no longer available. 

Notice: 

* These products are excluded from free shipping options.

* Shipping price is determined by the weight of the item and delivery point. (To be determined later after order confirmation)

* Returns: Just return your items to our store for an easy refund. For more details, check out the terms & conditions by clicking Here for full details.

 
 
Free Shipping
 

Order with Free Shipping by Blue Shell Online
All orders of 20000 EGP or more of items across any product category qualify for Free Shipping. Some items may have additional options for qualifying for Free Shipping. The shipping should be one-time.


With free shipping, your order will be delivered 6-7 business days after all your items are available to ship, including pre-order items.

To place an order online, do the following:
Add at least 20000 EGP of eligible items to your Shopping Cart. 

 

Do one of the following:
• To place the order using the shopping cart: 
- Proceed to checkout.
- Ship your items to a single address in one of the Provinces of Egypt.
- Select FREE Shipping as your shipping speed.

• To place an order: 
- Click Review or edit your orders on the confirmation page.
- Click Change next to Shipping Speed.
- Select FREE Shipping as your shipping speed.
For more information on how to qualify, go to Contact Us

Free Store Pickup
 

Order online and pick up for free delivery

Order Pickup allows you to order items from Blue Shell and pick them up at our stores. To see if an item is eligible for Order Pickup. Choose Store Pickup or look for free delivery from stores when adding the item to your cart. We'll show you an estimated pickup date. Place your order and wait to receive a "Ready for pickup" messege. (By email or WhatsApp message, or a call from the customer service center.) Bring your ID, credit card, and order number to the store and pick up your items.


To place an order using Order Pickup:
• Find an Order Pickup eligible item and select color, size and quantity (if applicable).
• Select a store for pickup. We currently have only two stores to deliver your orders.
• Proceed to checkout and submit order.
• Wait until you receive a call notification to pickup before you go to the store to pick up your item.
• Pickup location details will be included in your confirmation email.

• If you want to pay cash payment at our storehouse, please speak to one of our staff and your order should be processed in minutes.

Sales Tax
 

Our price is the price for the item without adding any other cost. We are required by law to collect sales tax on orders being shipped inside Egypt. It's the tax that you pay inside Egypt imposed by the website. Sales tax and VAT 14% will be assessed on the total purchase, including shipping (It's the shipping charges that we charge you to deliver the item) also, handling charges (as required) and gift-wrap services. General sales tax ( VAT ) shall be levied on locally manufactured goods or imported goods. If you have questions regarding sales tax, please feel free to Contact Us.​

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