Hello, I've been a loyal customer of Light In The Box for a while now and I need help with my orders. How can I effectively contact Light In The Box customer support to ensure fast and efficient support for my orders? Can I get customer service hours and response times, and recommended channels for specific types of issues, such as order tracking, returns, or product inquiries?
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Hi! To contact Light In The Box customer support, the best method is through their official website. Log into your account, go to the “My Orders” section, and select the specific order you need help with. From there, you can open a ticket for issues like order tracking, returns, or product inquiries. Their customer service typically responds within 24-48 hours. For faster assistance, check if they offer live chat or phone support during their operating hours—usually listed on their site.
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Good day. In addition to the wide range of products that I can always find on the Light in the Box marketplace, I am also drawn to the exceptional customer service. I experienced firsthand their excellent service when I ran into a problem with one of my orders. I did not look for light in the box phone number but wrote to them about my problem, and they helped me in solving it, and I realized that they are doing everything possible to make me satisfied.